Privacy policy

Last Updated: 12th August 2026 

At Aerowalk, we respect your privacy and are committed to protecting the personal information you share with us. 

This Privacy & Cookie Policy explains how Aerowalk (“Company”, “we”, “us”, or “our”) collects, uses, stores, and discloses your personal information when you visit, access, use, or make a purchase through our website, or otherwise communicate with us regarding our website and services. 

For the purpose of this Privacy Policy, “you” and “your” means any visitor, customer, or user of our website whose information we collect in accordance with this Policy. 

1. Definitions 

“Visitor(s)”, “you”, “your” shall mean individuals who visit, access, or use the Aerowalk website. 

“Personal Data” shall mean any information relating to an identified or identifiable individual. 

2. Personal Data We Collect 

Depending on how you interact with our website and services, we may collect the following information: 

2.1 Contact Information 

We may collect your: 

2.2 Payment Information 

When you place an order, payment-related information may be collected or processed through our payment service providers. 

Aerowalk does not intend to store complete credit card, debit card, or other sensitive payment credentials on its own servers. 

2.3 Shopping & Order Information 

We may collect information relating to your interactions and transactions with us, including: 

2.4 Information You Submit 

We may collect information that you voluntarily provide when you: 

Such information may include photographs, videos, or other content that you choose to provide. 

2.5 Device & Technical Information 

When you visit our website, we may automatically collect certain technical information, including: 

2.6 Website Usage & Analytics Data 

We may collect information regarding how you interact with our website, including browsing patterns, pages viewed, clicks, time spent on pages, shopping behaviour, and other website interaction data. 

We may use analytics and similar technologies to understand website usage and improve the customer experience. 

3. Cookies 

Aerowalk may use cookies and similar technologies to understand website traffic patterns, remember preferences, improve website functionality, and provide a better browsing experience. 

What Are Cookies? 

Cookies are small text or alphanumeric files stored on your device when you visit a website. They allow websites to recognize your device and remember certain information about your preferences or previous activity. 

Types of Cookies 

3.1 Session Cookies 

Session cookies remain on your device only while you are using the website and are generally deleted when you close your browser. 

3.2 Persistent Cookies 

Persistent cookies remain on your device for a defined period and may help us recognize you when you return to our website. 

3.3 First-Party Cookies 

These cookies are placed directly by Aerowalk or the website domain you are visiting. 

3.4 Third-Party Cookies 

These cookies may be placed by third-party service providers that provide analytics, advertising, payment, or other services to us. 

Analytics Tools 

Aerowalk may use third-party analytics tools, such as Google Analytics, Microsoft Clarity, Meta Pixel, or other similar tools, depending on the technologies implemented on our website. 

These tools may use cookies or similar technologies to help us understand website traffic, customer behaviour, campaign performance, and website usage. 

How We Use Cookies 

Cookies may be used for: 

Disabling Cookies 

You may choose whether to accept or reject cookies through your browser settings. 

Please note that disabling certain cookies may affect the functionality or performance of some parts of our website. 

4. Accuracy of Information 

You are responsible for ensuring that the personal information you provide to Aerowalk is accurate, complete, and up to date. 

If you provide personal information on behalf of another person, you represent that you have the necessary authority or consent to provide such information. 

Aerowalk will not be responsible for issues arising from inaccurate, incomplete, or outdated information provided by you. 

5. How We Use Personal Information 

We may use your Personal Data for the following purposes: 

6. Sharing and Disclosure of Personal Data 

Aerowalk does not sell or rent your Personal Data to third parties. 

However, we may share relevant Personal Data with trusted third parties where necessary to provide our products and services or operate our business. 

These may include: 

6.1 Service Providers 

We may share information with service providers that assist us with: 

Such service providers may access information only to the extent reasonably necessary to provide their services. 

6.2 Business Transfers 

If Aerowalk is involved in a merger, acquisition, restructuring, sale of assets, or transfer of part or all of its business, Personal Data may be transferred as part of such transaction. 

6.3 Legal and Regulatory Authorities 

We may disclose Personal Data where required to: 

7. Data Retention 

We retain Personal Data only for as long as reasonably necessary for the purposes for which it was collected. 

We may retain information for purposes including: 

When Personal Data is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements. 

8. Data Security 

Aerowalk takes reasonable technical, administrative, and organizational measures to protect Personal Data against unauthorized access, misuse, alteration, disclosure, or destruction. 

However, no electronic transmission or storage system can be guaranteed to be completely secure. 

While we take reasonable steps to protect your information, Aerowalk cannot guarantee the absolute security of information transmitted or stored electronically. 

9. Your Rights 

Subject to applicable laws and regulations, you may have the right to: 

We may request additional information from you to verify your identity before processing certain requests. 

If you wish to exercise any applicable privacy rights, please contact us using the details provided in the Contact Us section below. 

10. Choice and Opt-Out 

We may send you communications relating to: 

You may opt out of promotional emails by following the unsubscribe instructions included in those communications. 

You may also contact us directly at care@aerowalk.in to request removal from promotional communications. 

Please note that opting out of marketing communications will not prevent us from sending essential transactional or service-related communications. 

11. Links to Other Websites 

Our website may contain links to third-party websites, platforms, applications, or services. 

Aerowalk does not control the privacy practices or security of these third-party websites. 

If you choose to visit or use a third-party website, we recommend that you review its applicable privacy policy before providing any personal information. 

Aerowalk is not responsible for the privacy practices, content, or security of third-party websites. 

12. Children's Privacy 

The Aerowalk website is not intended specifically for children under the age of 18. 

We do not knowingly collect or solicit Personal Data from children under 18 years of age. 

If a parent or legal guardian believes that a child has provided Personal Data to Aerowalk without appropriate consent, please contact us at care@aerowalk.in so that we can take appropriate action. 

13. Governing Law 

This Privacy & Cookie Policy shall be governed by and construed in accordance with the applicable laws of the Republic of India. 

Any disputes arising in connection with this Privacy Policy shall be subject to the jurisdiction of the courts having appropriate jurisdiction in India. 

14. Changes to This Privacy & Cookie Policy 

Aerowalk may update this Privacy & Cookie Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal requirements. 

Any changes will be published on this page along with the updated “Last Updated” date.